As part of Longstreet Clinic’s robust and ongoing COVID-19 response plan following CDC recommendations, we are are continuously adjusting our sick visit protocols to assure safety for patients and visitors, as well as to support patients with symptoms in need of assessment and treatment immediately. If COVID-19, flu and other infections in our community spike, Longstreet Clinic may temporarily make adjustments to screening processes for the safety of all patients, staff and visitors.
Current protocols for sick visits and patient/visitor screenings
(Updated August 2022)
If you are sick or feeling unwell, please call your provider’s office. Based on your symptoms, you may be directed to a telehealth/video visit. If appropriate, your provider may order testing via our drive thru location in Gainesville.
If you are displaying symptoms or suspect you may have COVID-19, please do not enter the building. If you cannot reach your provider or do not have one, please call 678-207-4444 so that we can arrange a video visit and order testing if appropriate.
If you are walking in for an Urgent Care visit in Gainesville, you will be directed to a screening station in our atrium, located in Building A near the Broad Street entrance. Based on your symptoms, you may be directed back to your car to complete a video visit/telehealth call.
If you are visiting for another reason or appointment in a different department or office location, you may be screened upon check-in. We apologize for any inconvenience and appreciate your patience.
Per CDC guidance, Longstreet Clinic employees, clinical and nonclinical, are required to wear masks unless working inside a personal office. Visitors and patients also are required to wear masks/face coverings. These recommendations for medical facilities are regardless of an individual’s vaccination status.
If you are feeling unwell, call our office and our staff will help determine the best course of action which could include:
- A telehealth visit OR
- An in-person visit AND/OR
- A COVID test order
If a COVID-19 test is ordered, you will be given instructions about our testing locations and hours.
To make your experience as efficient as possible, please ensure you speak with one of our staff members and receive directions about testing before arrival.
Due to the high volume of testing and widespread supply chain issues occurring locally and nationwide, the timing of results may very. We appreciate your patience and understanding.
Longstreet Clinic has played a key role in the healthcare community’s response to COVID-19 by continuing to treat and manage patients in the outpatient setting, as well as caring for patients within the hospital. This includes maintaining access to medical care for patients in need of acute, obstetrical, pediatric and oncology care, as well as COVID-positive patients who can be managed at their homes through telehealth. This service helps patients in an outpatient setting, avoiding higher intensity sites of care that should be preserved for the more critically ill.
All of our locations across north Georgia are open for appointments. It is safe for you to get the medical care you need. Please do not delay necessary and preventive appointments. Telehealth options also are available and may be appropriate in some cases.
Read more about why it’s important for you to get preventive care and screenings as well as regular follow-up care for chronic conditions.
In alignment with CDC recommendations, we require everyone visiting our offices to wear a mask or cloth face covering except children younger than 2 and those with a disability who cannot wear a mask, or cannot safely wear a mask, for reasons related to the disability.
In late April 2020 as COVID-19 began its first surge locally, Longstreet Clinic’s coronavirus task force took additional steps to enhance screening procedures and triaging at our largest campus in Gainesville. Our task force continues to meet as needed to evaluate current positivity rates in the community and scale up enhanced protocols as needed, as is the case during this current surge attributed to the omicron variant.
Our team is ready to assist you and answer any questions you may have. Thank you for your patience as we all work together to navigate the current public health emergency surrounding COVID-19.
This article was most recently updated on Aug. 17, 2022.