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Emergencies & Phone Calls

If you are experiencing a life-threatening emergency, call 911. Call our office at (770) 297-5700 or toll-free (866) 833-9029 only after you have made arrangements to get to the Emergency Room.

In cases of urgent needs or non-life threatening emergencies after hours or on weekends, our patients can also access Comprehensive Care on the third floor at 725 Jesse Jewell Parkway SE in Gainesville.

Comprehensive Care hours:
  • Monday - Friday: 9:00 a.m. until 9:00 p.m.
  • Saturday - Sunday: 9:00 a.m. until 6:00 p.m.

You can call our office at any time. If the office is closed, a message will instruct you on how to reach the physician on call. Our nurses return calls throughout the day. If the matter is urgent, please tell our phone operator so that the nurse can confer with you in the timeliest manner possible.

If you feel you need us, we want to hear from you.

For patients receiving chemotherapy:

Call your doctor if…

  • Fever (temperature) above 100.5 and /or shaking chills
  • New rash
  • Severe constipation or diarrhea
  • Severe and persistent vomiting that occurs more than 24 hours after chemotherapy treatment
  • Sudden weight gain
  • Any pain of unusual intensity or duration, including headache
  • Painful urination, blood in urine, or increased need to urinate
  • Any kind of persistent bleeding (including nose bleeds, blood in urine, black stools)
  • Purplish spots on your skin or if you begin bruising easily
  • Shortness of breath
  • Mouth soreness/ulceration and/or pain when swallowing
  • Marked pain, soreness, or blister formation at a chemotherapy injection site


  • Make sure your doctor is informed of all medication you are currently taking. This includes pain relievers, birth control pills, sleeping pills, blood pressure pills, tranquilizers (“nerve pills”), vitamins, laxatives, etc. Keep a written list of your medications.


  • Contact with direct sunlight for long hours. Using protective clothing and a sunscreen will help decrease exposure to sun.
  • Do not use sunscreens if you have any type of existing rash or skin problem without first consulting your doctor.

Call During Regular Office Hours (8:00a.m.–5:00p.m. Monday-Friday)

Never hesitate to call us for any problem that is important to you. We want you to be comfortable. If a certain medication is not working, call and let us know. Chances are, we can prescribe or suggest something to make you more comfortable